bu1 Coordination and Compliance/u/bbr/Coordinate activities throughout the company to ensure efficiency andbr/maintain compliance with company policy.br/bubr//u/bbu2 Communication Management/u/bbr/Handled all incoming and outgoing communication, including phone calls,br/outlook emails, and interdepartmental memos. Improved response times bybr/creating a streamlined system for managing inquiries and other forms ofbr/correspondence.br/br/bu3 Operational Oversight/u/bbr/Complete operational requirements by scheduling and assigning employeesbr/and following up on work results.br/br/bu4 Calendar & Scheduling Management/u/bbr/Efficiently manage executive calendars, coordinate complex meetings, andbr/arrange travel itineraries for executives and teams.br/br/bu5 Reporting and Record-Keeping/u/bbr/Follow up and submit labour/workers time-sheets / timely reports and keepbr/records every month.br/bubr//u/bbu6 Human Resources Support/u/bbr/Assisted HR with recruitment by scheduling interviews and coordinatingbr/onboarding for new hires. Tracked employee attendance and assisted withbr/record-keeping.br/bubr//u/bbu7 Inventory Control/u/bbr/Monitored and maintained office supply inventory, reducing waste andbr/implementing cost-saving measures.br/br/bu8 Office Management/u/bbr/Managed day-to-day office operations, including ordering supplies,br/coordinating maintenance, and supervising facility upkeep to maintain abr/safe and productive environment.br/br/bu9 Travel and Meeting Arrangements/u/bbr/Manage Travel arrangements / Tickets for upper management andbr/labourers.br/br/bu10 Client & Vendor Relations/u/bbr/Act as primary point of contact for external vendors, coordinating servicebr/schedules, negotiating terms, and maintaining vendor records.br/br/bu11 Clerical Duties/u/bbr/Carry out essential clerical responsibilities, including answering phones,br/preparing documents, and supporting overall office functions.br/br/bu12 Financial Administration/u/bbr/Processing Invoices and Payments, Review and process vendor invoices andbr/manage petty cash transactions, ensuring timely payments

bu1 Document Filing and Storage/u/bbr/File and manage documents in both physical and digital formats, ensuringbr/proper storage and easy accessibility for authorized personnel.br/Develop and maintain an organized filing system for important andbr/confidential company documents, adhering to security protocols.br/br/bu2 Interdepartmental Coordination/u/bbr/Coordinate with various departments to ensure timely and accuratebr/processing of all documents, facilitating smooth operations across thebr/organization.br/Act as a liaison between teams to resolve document-related queries andbr/ensure compliance with company policies.br/br/bu3 Database Management/u/bbr/Maintain a comprehensive database of all documents sent and received,br/tracking their status to prevent any oversight or loss of information.br/Regularly update the database to reflect changes in document status,br/ensuring accuracy and accountability.br/br/bu4 Minutes of Meeting (MOM) Analysis/u/bbr/Analyze and draft weekly Minutes of Meeting (MOM) with clients,br/summarizing key discussions and action items for clarity and accountability.br/Distribute the finalized MOM to relevant stakeholders, ensuring all parties arebr/informed of outcomes and next steps.br/br/bu5 Technical Document Review and Distribution/u/bbr/Review and update technical documents, ensuring accuracy, compliance, andbr/alignment with project specifications.br/Distribute project-related documents to the internal team, confirming that allbr/members have the necessary information to proceed effectively.br/br/bu6 Regular Document Audits/u/bbr/Conduct regular reviews and audits of documents to ensure compliance withbr/organizational standards and regulatory requirements.br/Identify any discrepancies or areas for improvement and recommendbr/corrective actions as necessary.br/br/bu7 Accuracy and Formatting Review/u/bbr/Review documents for accuracy, ensuring that all information is complete andbr/correctly formatted according to company standards.br/Schedule and facilitate document review sessions with team members tobr/gather feedback and final

bu1 Ticketing & Reservation Management/u/bbr/Utilize SabreRed GDS to manage travel routes, ensuring that all bookingsbr/align with passengers' preferences and requirements.br/Organize and confirm reservations for flights, accommodations, and transitbr/needs based on customer requests.br/br/bu2 Coordination & Communication/u/bbr/Collaborate with travelers, travel arrangers, and passengers on bookingbr/confirmations, itinerary details, and any required travel documents (e.g.,br/transit visas, clearances).br/Serve as a liaison between customers and third-party service providers tobr/ensure smooth coordination on all aspects of travel arrangements.br/br/bu3 Sales & Customer Database Support/u/bbr/Assist the Travel Manager by contributing to monthly sales efforts and activelybr/working on expanding the customer database.br/Engage with potential clients to inform them about various travel packagesbr/and provide customized options that can drive increased sales.br/br/bu4 Reporting & Financial Management/u/bbr/Prepare daily and monthly sales reports and track ticket transactions to helpbr/monitor revenue and expenses.br/Manage payables and receivables related to ticket sales, ensuring that allbr/financial data is accurately recorded and reported.br/br/bu5 Customer Support & Service Excellence/u/bbr/Respond promptly to customer inquiries, offering travel information andbr/advice to assist clients in making informed travel decisions.br/Handle customer complaints and provide solutions to travel-related issuesbr/(cancellations, delays, rebookings) efficiently, achieving a 95 resolution ratebr/within 24 hours.br/bubr//u/bbu6 Booking Amendments & Payment Processing/u/bbr/Assist customers in making changes to their travel arrangements whenbr/needed, including modifications to booking dates, accommodations, or flights.br/Process payments accurately and maintain up-to-date, accurate records ofbr/each client's transactions.br/bubr//u/bbu7 Service Improvement Initiatives/u/bbr/Impleme