1) Managing a team of 50 employees
2) Operations Support to Alrajhi Premium / VIP accounts
3) Develop the Bank Products
4) Managing all Alrajhi banks credit cards operations
5) Bank Operations / Transactions access
6) HR affairs (Org. Design , development plans, Performance and KPIs)
7) Conduct Quality development workshops
8) Phone Calls quality Assurance and evaluation
9) Financial analyst
10) Develop of Al Rajhi Bank products (credit cards, financing, bank products in general

Monitoring credit cards/accounts operations
Fraud Inspections and Investigatios
Act as Visa/Mastercard contact person in Credit cards issues
Implementing Sama Policy
Cards Operations Auditing
Money laundering prevention
Monitoring ALrajhi bank Sales Points transactions

Answering Customers call and provide full support
Monitoring Customers account/credit cards transactions and operations
Dealing with Customers complains and way to solve it
Bank products marketing