• Sector Split in 3G and 4G
• Commissioning of NodeB
• Implementation of all kind of RNC, NodeB,E-Node features
• Local and remote troubleshooting of all kinds of hardware and software fault by using network management tools (U2000, MML, CME)
• 3G Node B configuring, commissioning and initializing
• Troubleshooting on site 3G hardware alarms
• Troubleshooting and health check of commissioned 3G sites
• RET antenna calibration on NodeB
• NodeB expansion, Sector splitting
• Health checks of 3G site parameters like RTWP, VSWR
• Configuring and monitoring of alarms on 3G rollout sites
• Troubleshooting of alarms on rollout and commercial sites with the coordination of field engineer
• Troubleshooting on site hardware alarms
• CE expansion of 3G Sites
• Alarm troubleshooting
• Audit reports

• Responsible for the development and delivery of GPON, together with providing day to day operational support to senior leadership.
• Development of short and long term strategic plans for effective utilization of customer service functions into company’s strategic plans.
• Establish an effective Performance Management System in customer service for evaluating employee performance to achieved the KPI’s.
• Supported and assisted ENG. Operations team in the provisioning of a comprehensive customer services Model and Framework.
• Using CBCM tool for Service provision and Fault control system.
• Trouble shoot through using PMS tool.
• Provisioning and Fault rectification of Triple play circuit (HIS,POTs,IPTV) working over ONT.
• Configuration / Faults of PABX links over ONT.
• Configuration /Faults of ISDN BRI.
• Location of Events, Pressure Points in Single Fiber Cables.
• Complete knowledge, how to Remove Pressure Points in Optical Fiber Cable.
• Termination of Single Fiber cables (ODF).
• Termination of FDH Cabinets.
• Updating/Configuration of ONT & Routers through software.
• Installation Optical Network Terminal (ONT),
• How to make SC-APC & SC-UPC connectors,
• Arrangement of Joint Box, Corning, Optical Distribution Frame (ODF).
• Arranging fiber in ONT
• PABX configuration

• PABX Line installation
• IAD configuration
• Mediatrix 16port, 24port configuration


• OSP/ISP engineering, installations.
• Routine Termination &maintenance of the completed FTTH GPON projects
• Fiber Optics Laying, Testing, Splicing and Jointing
Splicing/jointing all type of fiber SM/MM & RIBBON fiber and supervision of laying of optical fiber direct buried and duct buried and Arial cable.
• Ensure that all changes done in the network as per Process / Documentation are in accordance with the approved Standard Procedure.
• Physical Survey of Sectors.
Survey of sector for new connection and cabinets
• Responsible for outside cabling, and material submiss

• In PTCL from august 2007 main responsibilities are as a supervisor in back office to handle the B&CC (Business and Customer Care) system to check how much Service Request is coming and how much is pending with us and how to Manage request and then circulate to concern dept. if any issue regarding delay of service providing and finally to line man for del connection and ADSL for CPE (Customer Premises Equipment).In PTCL I am using the tools of B&CC for Service Provisioning and CFMS for fault handling
• Work in Data system such Digital cross connect(DXX)primary Rate interface (PRI) and binary rate interface(BRI) trouble shoot and new installation.