An experienced and well-rounded Operations Specialist with a proven background in E-commerce, business
administration and relationship management. Excellent ability to delegate responsibilities while maintaining
organizational control of branch operations and customer service. Trained in conflict management and business
negotiation processes. Knowledge of general business software and aptitude to learn new applications proficiency in
MS office, reporting and bilingual communication skills. I have a Bachelor degree in Economics with the GPA of
(4.45/5) and a 2nd class honor.