Please turn on your javascript Sherif Megahed - L2 IT infrastructure Services - ATOS Information Technology - Jeddah, Saudi Arabia

الملخص

Multi-certified (MCSE, MCSA, RHCE) systems administrator with strong experience managing server infrastructures and data-center operations across Linux / Windows. Effectively plan, install, configure and optimize IT infrastructures to achieve high availability and performance.
Proven ability to create and deliver solutions tied to business growth, organizational development and systems/network optimization. Skilled problem identifier and troubleshooter comfortable managing systems, projects and teams in a range of IT environments.

الخبرة

شعار الشركة
L2 IT infrastructure Services
ATOS Information Technology
أغسطس ۲۰۱۷ - الآن | Jeddah, Saudi Arabia

• Performs analyzing, diagnosing, installation, and resolution of complex desktop computer, operating system, application software and hardware technologies and associated problems.
• Provides complex technical input to the Desktop Services team and assumes a supporting role in selecting and utilizing appropriate tools and techniques for timely service delivery.
• Works independently with little to no direct supervision in analysis, design, and implementation of desktop solutions to fulfill business unit requirements.
• Provides an effective interface among users, vendors, IT partners, and consultants in evaluating technical issues and products.
• Responsible for life cycle management processes including technology procurement, refresh and disposition.
• Responsible for project analysis, design, coordination and planning for all technical components of user computing environment related projects.
• Demonstrates creativity and initiative in problem solving.

شعار الشركة
L2 IT infrastructure Services
ATOS Information Technology
سبتمبر ۲۰۱۳ - أغسطس ۲۰۱۷ | Cairo, Egypt

• Performs analyzing, diagnosing, installation, and resolution of complex desktop computer, operating system, application software and hardware technologies and associated problems.
• Provides complex technical input to the Desktop Services team and assumes a supporting role in selecting and utilizing appropriate tools and techniques for timely service delivery.
• Works independently with little to no direct supervision in analysis, design, and implementation of desktop solutions to fulfill business unit requirements.
• Provides an effective interface among users, vendors, IT partners, and consultants in evaluating technical issues and products.
• Responsible for life cycle management processes including technology procurement, refresh and disposition.
• Responsible for project analysis, design, coordination and planning for all technical components of user computing environment related projects.
• Demonstrates creativity and initiative in problem solving.

شعار الشركة
Local System Engineer
GlaxoSmithKline , GSK
أبريل ۲۰۱۲ - سبتمبر ۲۰۱۳ | Cairo, Egypt

• Performs analyzing, diagnosing, installation, and resolution of complex desktop computer, operating system, application software and hardware technologies and associated problems.
• Provides complex technical input to the Desktop Services team and assumes a supporting role in selecting and utilizing appropriate tools and techniques for timely service delivery.
• Works independently with little to no direct supervision in analysis, design, and implementation of desktop solutions to fulfill business unit requirements.
• Provides an effective interface among users, vendors, IT partners, and consultants in evaluating technical issues and products.
• Responsible for life cycle management processes including technology procurement, refresh and disposition.
• Responsible for project analysis, design, coordination and planning for all technical components of user computing environment related projects.
• Demonstrates creativity and initiative in problem solving.

شعار الشركة
IT Service Desk
Arabtec Construction
أغسطس ۲۰۱۱ - فبراير ۲۰۱۲ | Cairo, Egypt

• Network infrastructure building "racks, patch panels, cabling and sec cameras".
• Providing IT advice for purchasing department.
• Installation, configuration and troubleshooting of wired and wireless networking.

التعليم

Cairo University
بكالوريوس, شهادة بكالوريوس, بكالوريوس إدارة الأعمال, ‎
أدارة اعمال
نسبة مئوية 69%
2010

المهارات

مبتديء Active Directory
مبتديء DHCP
مبتديء DNS
مبتديء ITIL
مبتديء Linux System
مبتديء PMP
مبتديء Routing Knowledge
مبتديء Service Delivery
مبتديء Switching Knowledge
مبتديء Windows

اللغات

متمكن إنجليزي
متمكن عربي