Posted Jul 18, 2024 1114 views Report Job
SR. 18,000 - 25,000/Month
Senior IVR Developer (ARABS NATIONAL) for Banking Domain Client in Riyadh
Experience: Candidates must have 6+ years of proven work experience as an IVR Developer or similar role.
- Up-to-date knowledge of JAVA and web technologies
Technical Expertise:
- Skills in designing, developing and implementing Cisco CVP (Customer Voice Portal) & ICM IVR scripts
- Scripting knowledge for creating a new call flow and have good understanding in the modification of existing scripts
- Knowledge in the following areas: Call Control, Multimedia Contact Centers, Skillgroup & agent mapping, and IVR Scripts
- Technical understanding in VXML, SSML, XML, JAVA, JavaScript, Rest APIs, Portals, Database architecture, etc.
- Support and maintain existing ICM applications - troubleshoot and fix defects, perform maintenance activities
- Java/JEE, Web Development Experience
- Banking domain experience
Skills
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Location:
Gender:
Male
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
6 Years
Apply Before:
Aug 18, 2024
Posting Date:
Jul 18, 2024
Addar Group
Recruitment / Employment Firms · 601-1000 employees - Riyadh
ADDAR Group consists of different divisions, which helps it to concentrate on a given business and market segment. Today we are a group with diversified business interests and having a team of more than +1000 employees with diverse experience and expertise which are deployed at various clients for the projects.
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