Key Responsibilities

  • Provide technical on-site support to Barco’s Entertainment, High-End Residential, and Cinema Customers in the MEA area and abroad.
  • Repair and troubleshooting of Barco hard- and software.
  • Assist at sales demos in order to promote Barco’s solutions.
  • Give product training to partners and end-users
  • Execute proactive analysis visits, report, and provide suggestions.
  • Collect insights and feedback on our products from customers and partners and feed them back to the product managers and R&D teams
  • Document actions and solutions, hours, and expenses in a timely fashion.
  • Follow the training to update your technical, commercial, and soft skills.
  • Build a relationship with the Customers and detect Service sales opportunities.

Requirements

  • 3 years of experience in a technical customer (Service/Sales) environment, preferably in the visualization/entertainment industry
  • Good knowledge of hardware, software, and networking technologies.
  • Communicates fluently in English.  Knowledge of any additional language is an asset.
  • Excellent communication skills, both verbally and in writing.
  • Is service- and client-oriented.
  • Experience with Barco’s products and Salesforce is a plus.

 

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Maximum Experience:
Doesn't Matter
Require Travel:
75%
Apply Before:
Mar 26, 2025
Posting Date:
Feb 26, 2025

Barco

Information Technology · 2001-2500 employees - Riyadh

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