1. Customer Support:

  •   Answer inbound calls or respond to messages from customers.
  •   Provide information about products, services and offers.
  •   Receiving complaints and provide solutions.

2. Sales and Upselling:

  •   Promote products or services to customers, sometimes meeting sales targets.
  •   Upsell or cross-sell based on customer needs.

3. Problem Resolution:

  •   Resolve customer complaints or issues effectively and efficiently.
  •   Document customer interactions and issues for future reference.

4. Team Collaboration:

  •   Work with colleagues or supervisors to address issues that are more complex.
  •   Participate in team meetings and training sessions.

5. Education &Experience

Business administration or any related field

Experience: no need

6. Skills & Qualification

  •   Communication Skills
  •   Proficiency of English language
  •   Listening
  •   Data Entry
  •   People Skills
  •   Customer focus
  •   Multi-tasking

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Certification
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year
Apply Before:
Dec 16, 2024
Posting Date:
Nov 18, 2024

Oxygen Arabia

· 11-50 employees - Riyadh

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