An aspiring enthusiast constantly improving and honing my skills, I have a background in business administration and over 10 years of experience spanning multiple disciplines including human resource management, project management and customer services
Assist in setting up the company's infrastructure in Saudi Arabia
Develop and manage an experienced services team by providing leadership, direction, standardized work
processes, and prioritization for all services within the Shared Services organization
Partner with department/business unit leaders to ensure that Shared Services provides efficient and effective
services that support the ongoing needs of the business, aimed at increasing employee engagement and customer
satisfaction
Develop business plans for each function and team and ensure adherence to those plans in line with the overall
direction and aims of the organisation
Responsible for the leadership of corporate support service functions
Contribute to strategic planning and policy development
Management of operations and Governmental Relations
Lead and deliver on major corporate projects and change management programs
Supervision and follow up of the consultation services track projects
Business development executive at the Academy of Statistics
Responsible for operations and administrative follow-up for partnerships and government relations
Training of the Authority’s employees on project programs and plans)
Office Management Leader
Organize Visits and Appointments
Interview New Employees
Nomination of Employees
Working on the Administrative Communication System
(Customer Service (Branches
(Customer Service (Call Center
New Staff Training
Supervision of Call Centers
Supervision of Sales Branches