 Performing intensive visits to the fields, consulting offices and main
contractors in order to configure new potentials
 Enduring communication channels with existing client
 Figure-out client’s demand, and the objective(s) of required crane,
and/or operations conditions and environments
 Communicate internally with engineering to ensure client’s
requirements and objectives got met
 Periodic contacting with established client, and doing necessary
following up activities
 Figure out competitor’s capabilities
 Prepare sales reports for weekly review by management
 Organize internally with operation and externally with client to
schedule project execution.
 Review contracts, invoices and payment collection
 Maintain relationship with all key decision makers, and understand
client’s buying style and process.

 Communicating with current clients and getting their feedback about
our supplied products, and our provided services
 Receive service requests, and classify clients demands based on its
nature
 Organize field crew visits and review their reports, in order to identify
client’s demands
 Issue service offers, and follow up with clients in order to convert
each service opportunity into order
 Following up with our vendors and sub-contractors to execute each
specific job
 Follow up warranty claims internally with concern department.
 Support clients for non-Demag products services and parts

 Obtain enquiries and study their documents.
 Obtain offers from our suppliers and prepare tender calculations and
evaluations.
 Discuss and negotiate client about technical specifications
 Review spare pans sales for last two years and then classify
them into grades as per their consumption rate.
 Recommending stores and purchasing department about lower
storing level for critical items.
 Classifying clients as per their consumption into levels of priority and
encouragement.
 Improve sales efficiency by shrinking spare parts leadtime and
reducing sales prices as a result of reduce overseas shipping cost.

 Analyzing each job order with contract department, creating
exploding drawing and time schedule chart represents manufacturing
progressing, installation steps and delivery time.
 Estimating required materials for each job. Categorizing them into
groups depending on their lead time, availability, scheduled time to
use and are they general or special materials.
 As per done jobs time charts and approved installation time. Materials
demand and consumption charts done as monthly reports.
 Consumption charts, supplier lead time hint suggested low
stocklevelfor each item.
 Prepare claims for rejected materials and follow up with suppliers to
settle the claims.