Please turn on your javascript Muhammad Zaheer Mr - System Support Engineer - University of Hail -

Summary

Seeking a challenging career in the field of information technology in a reputable organization, offering professional working environment coupled with opportunities of growth and development.

Experience

Company Logo
System Support Engineer
University of Hail
May 2014 - Present

Company Logo
System Support Engineer
University of Hail
May 2014 - Present | Hail, Saudi Arabia

1. installing and configuring computer hardware, software, systems, networks, printers and scanners
2. Maintaining or replacement equipment.
3. Troubleshooting a variety of computer issues.
4. Setting up computer security measures
5. Creating and Managing users' account, groups in Active Directory.
6. User Rights (File server) for accessing Network Resources.
7. Providing Technical Support to Users
8. Software installation and debugging.
9. Datacenter servers hardware monitoring
10. Support LANs, WANs, Internet, and intranet systems.
11. Ensure design of system allows all components to work properly together.
12. Monitor networks to ensure security and availability to specific users.
13. Design and deploy networks.
14. Perform network address assignment.
15. planning and undertaking scheduled maintenance upgrades
16. talking to clients and computer users to determine the nature of problems
17. responding to breakdowns
18. investigating, diagnosing and solving computer software and hardware faults
19. checking computer equipment for electrical safety
20. managing stocks of equipment,
21. Raising & maintaining complain tickets and problem records.
22. Imaging of different Operating system on Pc.

Company Logo
System Support Engineer
Air Indus Airline Pvt Ltd
Mar 2013 - Apr 2014 | Karachi, Pakistan

 Responsible for all networking and technical issues.
 Suggest the type of network & hardware to be use at client.
 Installation, Maintaining, Configuration & Troubleshooting Network & Systems.
 Develop & Configure IP Address scheme on DCHP, WINS.
 Checking the Quality of DSL / ISDN over LAN.
 Creating report of Network Usage.
 Remote Network Management.

Education

University of Karachi
Bachelor, Bachelors, Bachelors in Commerce, Bachelors of Commerce‎
Percentage 49%
2012
Bachelor, Bachelors, , ‎
Accounting, Information Technology
CGPA /5
2012

Languages

Intermediate English
Intermediate Arabic
Expert Urdu