Actively participate in the development of all key managerial positions and manage effectively labor turnover, recruitment & employee development within budgeted parameters.
Create, maintain and encourage excellent public and employee relations.
Establish a proactive approach to the selling, marketing and merchandising of the full portfolio of activities throughout the hotels.
Work in partnership and develop a close relationship with owners and asset managers.
Guiding the department heads in business plan recommendations, expense management,
Develops short & long-term financial & operational plans for the hotel, which support the objectives of the company.
Monitor the performance of the hotels through verification and analysis of guest satisfaction systems and monthly financial reports.
Maintains product and service brand standards by conducting ongoing evaluations and investigating all complaints.
Monitor all team’s performance and identify the training and development needs and set the training plans followed by implementation.
Duties include meeting and greeting guests ensuring the highest standards of guest care and attention are with held
Supervise the operational activities of the hotel within Guidelines to provide the highest standard of courteous service.
Maintaining high performance in providing high quality of service in order that we was facing competitors
Take personal responsibility for correcting customer service problems.
Assumes needed responsibilities to the hotel operation

Responsible for directing the overall operations of the hotels to maximize performance, profitability and return of investment by creating positive and productive work environment and ensuring superior guest service and compliance with quality and operational standards.
- Create and establish the properties on defined target markets, business management, develop and fulfill the defined business plan at the hotels & company level.
-Design effective and successful sales, pricing, distributions and yielding strategies to achieve and enhance profitability. Fully involved operationally with high visibility in the day to day business of the hotel. Set effective systems and controls to ensure the consistent smooth running of departments.
- Actively participate in the development of all key managerial positions and manage effectively labor turnover, recruitment & employee development within budgeted parameters.
- Create, maintain and encourage excellent public and employee relations.
- Establish a proactive approach to the selling, marketing and merchandising of the full portfolio of activities throughout the hotels. Work in partnership and develop a close relationship with owners and asset managers.
Guiding the department heads in business plan recommendations, expense management, Budgeting and revenue forecasting, selecting and developing leaders.
-Develops short & long-term financial & operational plans for the hotel, which support the objectives of the company.
Monitor the performance of the hotels through verification and analysis of guest satisfaction systems and monthly financial reports.
Maintains product and service brand standards by conducting ongoing evaluations and investigating all complaints.
-Monitor all team’s performance and identify the training and development needs and set the training plans followed by implementation.

Actively participate in the development of all key managerial positions and manage effectively labor turnover, recruitment & employee development within budgeted parameters.
Create, maintain and encourage excellent public and employee relations.
Establish a proactive approach to the selling, marketing and merchandising of the full portfolio of activities throughout the hotels.
Work in partnership and develop a close relationship with owners and asset managers.
Guiding the department heads in business plan recommendations, expense management,
Develops short & long-term financial & operational plans for the hotel, which support the objectives of the company.
Monitor the performance of the hotels through verification and analysis of guest satisfaction systems and monthly financial reports.
Maintains product and service brand standards by conducting ongoing evaluations and investigating all complaints.
Monitor all team’s performance and identify the training and development needs and set the training plans followed by implementation.
Duties include meeting and greeting guests ensuring the highest standards of guest care and attention are with held
Supervise the operational activities of the hotel within Guidelines to provide the highest standard of courteous service.
Maintaining high performance in providing high quality of service in order that we was facing competitors
Take personal responsibility for correcting customer service problems.
Assumes needed responsibilities to the hotel operation

Actively participate in the development of all key managerial positions and manage effectively labor turnover, recruitment & employee development within budgeted parameters.
Create, maintain and encourage excellent public and employee relations.
Establish a proactive approach to the selling, marketing and merchandising of the full portfolio of activities throughout the hotels.
Work in partnership and develop a close relationship with owners and asset managers.
Guiding the department heads in business plan recommendations, expense management,
Develops short & long-term financial & operational plans for the hotel, which support the objectives of the company.
Monitor the performance of the hotels through verification and analysis of guest satisfaction systems and monthly financial reports.
Maintains product and service brand standards by conducting ongoing evaluations and investigating all complaints.
Monitor all team’s performance and identify the training and development needs and set the training plans followed by implementation.
Duties include meeting and greeting guests ensuring the highest standards of guest care and attention are with held
Supervise the operational activities of the hotel within Guidelines to provide the highest standard of courteous service.
Maintaining high performance in providing high quality of service in order that we was facing competitors
Take personal responsibility for correcting customer service problems.
Assumes needed responsibilities to the hotel operation

Duties include meeting and greeting guests ensuring the highest standards of guest care and attention are withheld
Co-ordination with the Housekeeping department, Concierge and Reservations, for all arrivals at the hotel, to ensure that they are handled in an efficient and hospitable manner in the absence of the F&B Manager
Respond to guest inquiries and coordinate special arrangements and requests from other departments
Accomplishes F&B human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
Achieves front office operational objectives by contributing information and analysis to hotel strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality-service, and guest-service standards; identifying and resolving problems; completing audits; determining front office system improvements; implementing change
Resolves guest disc-satisfactions by planning and directing the receipt; investigation, evaluation, and settling of complaints; following-up with guests; personally resolving difficult situations
Assumes needed responsibilities to the hotel operation
Cooperation in all hotel related tasks

• Assign tasks and ensure all staff positions are covered for duration of shift
• Field complaints and address visitor concerns
• Answer phone inquiries, direct calls, and provide basic information
• Oversee and manage support staff, receptionists, and security guards
• Address complaints and requests with quality customer-service skills
• Recruit and train new employees
• Maintain office equipment such as photocopier, fax machine, etc.
• Monitor front desk and ensure all employees comply with all security procedures for visitors
• Oversee mail deliveries, packages, and couriers
• Purchase, track, and invoice office supplies
• Create, organize, and maintain scheduling for all employees
• Ensure front desk is covered at all times
• Perform bookkeeping, reservations, and clerical duties
• Assist in planning company events, meetings, luncheons, and employee team building activities or special projects as needed

• Assign tasks and ensure all staff positions are covered for duration of shift
• Field complaints and address visitor concerns
• Answer phone inquiries, direct calls, and provide basic information
• Oversee and manage support staff, receptionists, and security guards
• Address complaints and requests with quality customer-service skills
• Recruit and train new employees
• Maintain office equipment such as photocopier, fax machine, etc.
• Monitor front desk and ensure all employees comply with all security procedures for visitors
• Oversee mail deliveries, packages, and couriers
• Purchase, track, and invoice office supplies
• Create, organize, and maintain scheduling for all employees
• Ensure front desk is covered at all times
• Perform bookkeeping, reservations, and clerical duties
• Assist in planning company events, meetings, luncheons, and employee team building activities or special projects as needed

• Assign tasks and ensure all staff positions are covered for duration of shift
• Field complaints and address visitor concerns
• Answer phone inquiries, direct calls, and provide basic information
• Oversee and manage support staff, receptionists, and security guards
• Address complaints and requests with quality customer-service skills
• Recruit and train new employees
• Maintain office equipment such as photocopier, fax machine, etc.
• Monitor front desk and ensure all employees comply with all security procedures for visitors
• Oversee mail deliveries, packages, and couriers
• Purchase, track, and invoice office supplies
• Create, organize, and maintain scheduling for all employees
• Ensure front desk is covered at all times
• Perform bookkeeping, reservations, and clerical duties
• Assist in planning company events, meetings, luncheons, and employee team building activities or special projects as needed

• Assign tasks and ensure all staff positions are covered for duration of shift
• Field complaints and address visitor concerns
• Answer phone inquiries, direct calls, and provide basic information
• Oversee and manage support staff, receptionists, and security guards
• Address complaints and requests with quality customer-service skills
• Recruit and train new employees
• Maintain office equipment such as photocopier, fax machine, etc.
• Monitor front desk and ensure all employees comply with all security procedures for visitors
• Oversee mail deliveries, packages, and couriers
• Purchase, track, and invoice office supplies
• Create, organize, and maintain scheduling for all employees
• Ensure front desk is covered at all times
• Perform bookkeeping, reservations, and clerical duties
• Assist in planning company events, meetings, luncheons, and employee team building activities or special projects as needed