• Oversee monthly and quarterly assessments and forecasts of organization's financial performance against budget,
financial and operational goals. Oversee short and long-term financial and managerial reporting.
• Administer payroll and employee benefits and organizational insurance.
• Ensure that accounting department requests are resolved in a timely manner to internal and external parties
• Develop long-range forecasts and maintain long-range financial plans.
• Drive initiatives in the management team and organizationally that contribute to long-term operational excellence.
• Provide consulting services on matters related to fundraising, tax and insurance questions, and business structure and
growth.
• Ensure at all times the legal specifications are adhered to the standards of Health and Safety policies / regulations
guest Service.
• Build and maintain positive relationship with all internal customers and guests in order to anticipate their needs,
enquiries, and address their complaints quickly.
• Maintain a high level of product and service knowledge to explain / sell services and facilities to guests and increase
business.
• Key person to design promotion strategies and evaluate the market size and potential for growth – implement
qualitative market-research studies based on business objectives.
• Contributed at both strategic and operational level in order to identify HR priorities and recommend appropriate
people management solutions which supports the business aims.
• Work closely with other departmental managers, providing them with expert guidance, coaching and support on the
full range of HR activities (including policies and procedures, terms and conditions of employment, absence
management, restructuring of services, performance management, redundancy planning etc.), in order to ensure a
consistent and fair approach to people management throughout the company.

• Developed and implemented systems to assure consistent delivery of world class services, maximization of resources
and excellent guest relations.
• Directed and aligned company strategies with restaurant management teams.
• Hired, trained and supported a dedicated team to reach profit goals through expense control budgeting, market
implementation an training's. Built teams for growth and stability.
• Maintained optimal level of sanitary procedures for all food handling and maintained neat and clean kitchen area and
ensured optimal quality of all food preparation with complete compliance to all standards.
• Prepared estimates of all food and beverage costs and coordinated with corporate staff and assisted to purchase all
required supplies. Placed required orders for all distributors and ensured response to all complaints.
• Ensured compliance to all security procedures and design strategies to protect all employees and customers and design strategies to reduce injuries to staff.
• Managed all shifts for restaurant operations and schedule all process and maintain cleanliness at all times and assisted to resolve all complaints and to maintain food quality at all times.
• Administered performance of all service staff and schedule and evaluated all restaurant operations. Provided training to all employees and maintained all work according to required policies and procedures and sustained knowledge of all food and beverage trends.
• Performed orientation and provided training to all new employees on restaurant processes and determined appropriate feedback from employees and maintain all restaurant plans.

. Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
. Preserve excellent levels of internal and external customer service
. Design exceptional menus, purchase goods and continuously make necessary improvements
. Identify customers’ needs and respond proactively to all of their concerns
. Lead F&B team by attracting, recruiting, training and appraising talented personnel
. Establish targets, K Pi's, schedules, policies and procedures
. Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
. Comply with all health and safety regulations
. Report on management regarding sales results and productivity
. Implement & maintain local and national sales marketing programs.
. Increase level of guest satisfaction by delivering of an improved product through employee development, job
engineering and quality image.
. Ensure compliance with business operations and legal regulations.
. Market the food & beverage outlets, develop and manage the implementation of menus, package deals, promotions.

• Responsible for planning, organizing and directing the operations of departments exercising considerable independent judgment in decisions impacting the organization regarding cost control, increasing the efficiency of manpower
• Devised strategies for enhancing sales and educated team members to coordinate the work operations to increase the
company`s image and accomplish significant profits.
• Played a key role in the analyzing an overview of the system, a brief description of the major tasks involved in the
implementation, the overall resources needed to support the objectives.
• Managed key customer accounts. Coordinated the planning, development and delivery of customized service programs
• Imparted quality training and mentoring to team members and regularly refined their skills of achieve superior work
Deliverance.