• Handling CISCO Routes & Cisco switches.
• Monitoring and Troubleshooting of WAN links.
• Monitoring of Various Branches and Organization.
• Troubleshooting of problems in Network Links.
• Troubleshooting Network infrastructure and LAN concepts.
• Manages network operations to include: troubleshooting connectivity problems; installing &
• maintaining routers, firewalls and switches; adding/terminating users; assigning rights And access; resetting passwords; establishing e-mail addresses; assessing and reporting Operational status; performing backups and restores.
• If required doing the elementary changes in the configuration of routers and switches.
• Administrate the network having more than 400 users, having more than 27x4 high-availability
• production servers in clustered environment and 70 remote locations ensuring uptime and load
Balancing. Investigate user and network problems, identify their source, determine possible Solutions test and implement solutions.
• Monitor network performance using the SDM along Avaya site administrator to determine Whether adjustments need to be made, and to determine where changes will need to be made in the future
• Configures and installs new network hardware in support of the initiatives.
• Technical Support Follow up for the pending/current links down calls.
• Doing all the pre-approved changes in the Router and Switches that are required.
• Monitoring MPLS links provided by service providers.
• Knowledge of PPP and HDLC.
• Setup of Layer 2 Switching & STP.
• Good knowledge of HSRP, VRRP.
• Troubleshooting ISDN, Leased lines & LAN issues.
• Finding the problems in the router and switches and troubleshooting it.
• Onsite/Offsite Technical support to customers

• Configured and administered company networks (LAN) and servers and provide support.
• Setup includes installation & configuration of window servers. Maintaining the network Documentation. Configuring Routing like Static, Default & Dynamic Protocols.
• Providing the Support to the Help desk for remote Support.
• To Maintain Number of Desktop and laptops.
• Microsoft Windows XP, Windows Server 2003 and Windows 7, Windows 8 Installation.
• Troubleshooting Hardware Related issues.
• Assembling new systems and LAN Network Formation.
• Network printer Configuration and Troubleshooting the Printer issues.
• LAN Administration and troubleshooting the network Issues Level 1
• Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
• Perform routine network startup and shutdown procedures, and maintain control records.
• The tasks of configuring and deploying wireless solutions.
• Implement ideas that enhance the effectiveness of advanced technology solutions for clients.
• Handle the tasks of promoting additional services to clients as required.
• Install the application and necessary Software as per requirements.
• Secure that the IT operations are stable and that the risk for disturbances are minimized in the store.
• The IT equipment inventory up to date.
• User administration regarding what user rights and access levels different employees have according to their level in the organization.
• Resolve all service on hardware and software in the store.
• Secure that only licensed and approved software is installed on computers used in your store.
• Secure that the routines tasks are performed on its time.
• Secure that the all the clients and server are running with the latest windows and antivirus updates.