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Responsible for providing network and desktop support for both onsite and remote users, including: installing, configuring,network and desktop environments.
Proficient with below to provide support and services to Multinational companies :
• Hardware Maintenance (Desktop, Laptop, servers)
• SLAs
• Procurement of parts
• Full time dedicated Engineer support
• Documentation for Users Hardware and Software
• Helpdesk Support 24*7*365 (Symantec-Wipro-Solid System-Phillips-Bard-Quest-Bluecore-Must Bee)
• Site Surveys
• CCTV
Contact 0580447546
1-Installing and configuring computer hardware operating systems and applications
2-Monitoring and maintaining computer systems and networks
3-Talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;
4-Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
5-Replacing parts as required (Servers parts, Desktops, Laptops)
6-Providing support, including procedural documentation and relevant reports
7-Installation & Management of CCTV Cameras with online activation & Monitoring with maintenance.
8-Printers,Copier Machine & Scanners installation
9-Purchase IT equipment’s
10- Data Center Hardware Installation ( Cabinets,PacthPanels,Switches,Servers,Firewalls,NVR,UPS)
11- Build new PCs for companies, as well as support end user computing efforts, troubleshoot/resolve hardware and software issues and work with other IT teams to provide excellent customer service
* Responsible for overseeing the work done by the technicians and coordinators who are required to install, maintain operation sin geographical areas.
* Planning, organising and supervising the work of subordinates in the installation, modifications and testing of telecommunications systems.
* Repairing and maintaining of associated equipments of the telecommunications system.
* Analyzing and troubleshooting communications systems to maintain DPS and other state agencies telecom systems as per requirement or orders.
* Travelling to sites located across different cities in the country to install and maintain communication related equipment and attend user association or staff meetings at these locations.
Riyadh
Assisting my manager in organizing the claims storage, documentation as well as the reception of the claims. Nevertheless looking after new data entry recruit training and continuous guiding them and making it sure that it meets timeline.
Troubleshooting Software & Hardware.
* Assembling PC’s.
* Configuring LAN & WAN Networks.
* Marketing of Business Software’s.