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Groomed as a Full-time Technical Writer, an Intermediate Business analyst, a Pre-sales Expert, & a Preliminary SQA. I’m an accomplished Project Management Artifacts Champ & an Acclaimed Technical Communicator.
The personality traits include skilled communication with critical thinking, leadership role, collaboration with cross-functional teams, mentorship skills, & willingness to work under pressure for geographical & deadlines diversity. I’m inclined to adapt to various work environments based on different regions of the organization. My technical correspondence vision is empowered by strategy & transformation. Have a lateral thought process but equally, believe in ‘in the box’ thinking with intuition.
My technical Documentation model and execution is based on the core conceptual background of SDLC, STLC, & DDLC with 20,000+ documents delivered.
My Pre-sales span is over 6 years and covers the US, Canada, EU, Asia, Gulf, & African Regions. I have delivered 700+ technical submissions (Proposals, Demonstrations, Presentations, Campaigns, Discovery Sessions) to various sectors including governments, corporations, & multinationals. I have been actively participating in discovery sessions with clients in all regions & have proven capabilities to lead the project from the business & functional side.
Sublime command in documenting design processes, functional & technical specifications, & system configuration guides. It can be related to technical sides, user manuals, help guides, knowledge base, web content writing, IT governance, or internal & external communication collateral for a wide range of end-users.
Deadline-driven, with proven excellence in handling multiple projects simultaneously, both independently & in a team environment. Highly flexible in work schedules, quickly learns and adapts to new systems & subject matter.
My latest interests are in Open-Source Platforms, & I’m an active participant in FLOSS Community. My inspiration for the Open-Source community & platform adaption is from Marc Laporte, an extremely inspirational Open-Source Market Leader with platform ownership of WikiSuite and Tiki CMS Groupware Collaboration. I have a natural adaption to Odoo, and Tiki, & in a transition phase of utilizing all Open-Source alternatives.
9+ Years of Experience, whereas 2 years specifically on RoboHelp & Macfare as online help tools. I have worked on most documentation tools available. Expertise in DevOps, and TFS and produced artifacts on MS Project, Ms. Visio, Ms. Office 365 Dreamweaver with Ms. Operations Framework and its execution.
Senior Technical Writer at EDP Services Ltd (Working for Adamjee Insurance IT
Department). From 30 th Nov-2016 till now.
- Technical Assessment of Existing Core App Insurance Solution.
- Feature List of New Core App Insurance Solution.
- Gap Analysis of Existing Application.
- Technical User Stories of all the modules and sub modules.
- Conducting interview of end users and development teams.
- Implementation plan.
- Use Cases, User Stories, DB Matrix, Presentations, And Technical Write-up for Architecture Team of Orbit Core Banking System.
- Produced 48 Technical User Stories for architect and general services team.
- Produced help manual documents for 3 domains and 25 large modules of Orbit Banking System of Bank AL Habib.
- Maintaining Test Cases and Bug Reporting at MTM, Idea of manual Build deployment. White box and Black Box testing, Smoke testing after deployment, Database Testing, Checking of business flow in application.
- Used Team Foundation Server TFS for tasks updates of Application Life Cycle Management.
- Also administrated Team Foundation Server TFS (As a backup TFS Administrator) for Team & User creating, user rights and roles.
- Produced documents of COBIT for implementation purpose.
- Administrator of RoboHelp document Tool to develop manual help text in multiple file types.
* RoboHelp tool produces context sensitive help text documents which can be embedded in application for end user. RoboHelp was procured by Bank AL Habib solely for technical writers to produce context sensitive help text documents.
- Taught HTML, CSS, JavaScript, JQuery, Wordpress, Dreamweaver, C, C#, Java.
- Implemented DHCP Server and Active Directory using Windows Server 2003 at DYL IT Department.
- Learned entire business workflow, sale invoice, quotation, business reports, and presentations.