Please turn on your javascript Syed Masood Ahmed - Senior Presales Engineer - Hoshan Group - Riyadh, Saudi Arabia

Summary

Great years of experience to utilize my skills and abilities in the Telecom/Data Networks Industry (Network Infrastructure Technology, IP Telephony, WLAN system, P2P Wireless Transmission, VSAT & WiMAX Operational Support).

Certification:
CCNA Cisco Certified Network Associate
CCDA Cisco Certified Design Associate
JNCIA-ER Juniper Networks Certified Internet Associate
R&Mfreenet OC Installation Manager

Specialties:
• Cisco configuration tool manager CCW
• Pre Sales for solutions on Cisco, HP, Huawei, Avaya, 3M, Systimax etc.
•Familiar with Microsoft Dynamics AX tool and Microsoft Dynamics CRM tool
• OSS terminals included Nokia Siemens, Motorola, Alcatel & Huawei M2000
• Experienced on PTP & PMP radio connectivity included Aperto, Airaya, narrow band LEDR, Ubiquity, Afar, PCom, Redline, Dragon Wave, Microwave device RTN600/620
• Provided internet/data connection via VSAT & iDirect satellite modem (Remote sites)
• Responsible for providing technical support to DXX client’s complain
• Hands on experience Cisco Router 800/1700/1800/2500/2600/2800/3600 Series
• Catalyst Switch 2900/3500/4500
• Microsoft Office Suite

Experience

Company Logo
Senior Presales Engineer
Hoshan Group
Jan 2019 - Present | Riyadh, Saudi Arabia

Solution innovation and Technology integration; Network Infrastructure Technology design driven by multi-platform Cisco, Avaya, HPE, Aruba networks, Huawei Technologies, Fortinet, Palo Alto, ExtremeNetworks, Commscope, Corning(3M), R&M etc. 
Build the BoQ & technical proposals as per customer's requirement. 
Responding to Client Requested RFP/RFI for Information/Proposal documents as well as provide FAQs, meeting notes etc. 
Monitors work in progress and track report of the status of each assignment.
Provide full support as required by the Management and Project Team for dedicated projects.
Knowledge of Network standards and protocols.
Hands-on experience on Network Security platforms Cisco ASA, Fortinet NGFW, Sophos XG series.

Company Logo
Pre-Sales/Technical Engineer - ICT
Shabakah Net Co.
Aug 2015 - Dec 2018 | Riyadh, Saudi Arabia

Responsible for Solution and Integration design based on platforms Cisco, Avaya, HPE, Huawei, 3M, Systimax, Honeywell, Panasonic and many others.
Interface with customers and perform analysis of network challenges, user and functional requirements, workflows, and other documents; designs and accomplishes.
Working closely with the sales team to provide solution and technical Pre-sales support.
Build the BoQ & technical proposals as per customer requirements or Tenders based.
Complete Work breakdown structure (WBS) to estimate required time for each task .
Provide full support as required by the Management and PMT for all projects.
Supports and interacts with Field Supervision to perform as a cohesive team.

Company Logo
Presales & Project Network Engineer
Access Systems for Communication & IT
Sep 2013 - Jul 2015 | Riyadh, Saudi Arabia

o Providing recommendations, solutions, pre-sales, post sales & coordinate for the projects.
o Working as a Premier Cisco Partner.
o Prepare BOQs, RFPs and Solutions Descriptions.
o Team management.
o Working closely with the sales team to provide solution and technical Pre-sales support.
o Design of Network Infrastructure, Security, IP Telephony Solutions.

Company Logo
Pre-Sales & Post Sales Network Engineer
Next Generation for IT - NGiT
Feb 2013 - Aug 2013 | Riyadh, Saudi Arabia

o Meet customers to understand user requirements and come out with solutions.
o Design of solutions and production of BoM using Cisco Configuration tool, MS Visio, Excel and Word.
o Prepare BOQs, RFPs and Solutions Descriptions.
o Responding to Client Requests for Information/Proposal documents.
o Working closely with the sales team to provide solution and technical Pre-sales support.
o Design of Network Infrastructure, Security, IP Telephony Solutions.
o Design for IP Video Surveillance System, bandwidth calculation and Storage server’s capacity.
o Strong knowledge regarding different types of cabling (Ethernet, Fiber Optics)
o Hands on experience on Cisco Partners Tools.
o Expertise on Cisco, Windows servers, HP, Passive work.

Company Logo
NOC Front Office Engineer
Alexmar
May 2012 - Dec 2012 | Riyadh, Saudi Arabia

o Worked on Mobily project.
o Monitor E&M alarms of nodes and create a Trouble Tickets if needed after initial checks are done.
o Maintain logs the exact time of alarm, as it appeared in OSS (Huawei M2000, Nokia Seimens Network, Alcatel & Motorola terminal).
o Follow up MDT & PMR activities, ensure that correct nodes are affected,
o Manage between different vendors & Subcon, between BO and DNOC, TNOC, etc. and follow up with them until the TT back to us.
o Escalate/follow up SMS to management team for the critical/major HUB sites 2G/3G/Wimax related issues.
o Coordinate with all the FO/BO/FLM/TNOC team through calls and emails.

Company Logo
Access Network Engineer
Supernet Limited
Mar 2009 - Apr 2012 | Karachi, Pakistan

o Configuration & management of SUPERNET corporate & consumer customers.
o Monitoring SUPERNET Country wide Network.
o Operations & Management of SUPERNET/Customer network.
o Technical Support to Customer Support departments for operational issues.
o KPI monitoring & management.
o Vendor and services support to AT&T, British Telecom and SingTel.
o Outage & Resolution reports.

Company Logo
Site Engineer
Bilal Telecom Ltd.
Sep 2008 - Dec 2008 | Karachi, Pakistan

o Installation, integration & commissioning of (RBS2000 & RBS3000) Base Stations based on Ericsson projects.
o Provided FAT & PAT along with vendor to the Telco costumers.

Education

FAST (Lahore)
Bachelor, Bachelors, Bachelors in Science, Electronic Engineering‎
Telecommunications
CGPA 2.6/4
2008

Languages

Beginner Arabic
Expert Urdu
Expert English