Summary

Muslim Commercial Bank Ltd. Dec 2014 - March 2015
Position Customer Service (Internship)
Teller (Remittance, Clearing, Account Opening )
bull Responsible for achieving target of cash and maintain daily balance.
bull Scrutinizing KYC documents in order to ensure compliance for account opening, remittance, clearing.
bull Evaluating and assessing customer and providing consultative support on benefits, features and advantages of the product.
bull Skilful investigating and resolving all customer complaints and issues in line with the bankrsquos policy.
bull Coordinating with branch manager in planning the guidelines to improve productivity of the branch and the bank as well.

Standard Chartered Bank (Pakistan) May 2012 - Nov 2013
Position Sales Executive
Sales Executive (Credit Card amp Personal Loan)
bull Sourcing and profiling Salaried amp Self Employed Customers for Credit Cards.
bull Offering Visa Silver, Visa Gold, Visa Platinum amp Master Classic Master Titanium Credit Card.
bull Regularly visit the companies and establishing relationship with the key personnel, management and staff.
bull Assessing customer and providing consultative support on benefits, features and advantages of the various products.
bull Responsible for getting accurate details including physical visit to the company.
bull Skillfully investigating and resolving all customer complaints and issues in line with the bankrsquos policy.
bull Coordinating with line manager in planning the guidelines to improve Sales Numbers.

Nishat House (Pakistan) Nov 2011 ndash March 2012
Position Accountant Assistant
Accountant Assistant (Financial statement amp preparation, Non-Profit Accounting Principle, Accounts Payable amp Accounts Receivable, Reporting amp Documentations, Data Entry, Receipts amp Invoices, General Ledger Entries)