Flexible, dedicated Senior Representative Inbound with more than three years
of experience monitoring client accounts, conducting performance reviews, and
assisting management with training. well presented, industrious and highly
personable individual who has extensive in-depth experience of the entire
banking industry. Searching for a position in which to use my management and
interpersonal skills to their fullest potential.
*Ensuring the smooth running of basic banking transactions.*Looking after the short term and long-term funding requirements of businessclients and individual customers.*Review the statement of account with the debt stage.*Stop or issue credit cards.*Review current account statement.*Building relationships with high net worth individuals.*Review the reveal of current Financing and how much of the remaining installments.*Answering any financial and banking queries.*Maintaining a professional image always.*Ensuring all duties are carried out to the highest of standards.*Working closely with small and medium sized businesses.*Managing and monitoring the performance of bank employees.*Handling customer queries via the phone and correspondence.*Solve customer problems at the bank's online site or in the bank's mobile program