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Looking forward to work in an environment which gives great importance to ethics and professionalism. A place where along with task completion the stewardship shown in the tasks is given great importance. And a place which provides me with a learning curve and an opportunity to use my knowledge and expertise to achieve the goals set by the organization.
• Web master :JOOMLA
• SIMS (School Information Management System) Assistant
• Microsoft Exchange (create groups, change pas word).
• H/W & S/W installation, updating, modification.
• Providing 1st line technical support, answering support queries via phone & email.
• SMS service (send SMS to all pupils at once (edit people, add people).
1-Manage any amounts of inbound and outbound calls in a timely manner.
2-Obtains client information by answering telephone calls.
3-Follow communication “scripts or talk sheets ” when handling different topics or conversations.
4-Identify client’ needs, clarify information, research every issue and provide solutions and/or alternatives.
-teaching computer basics to students
-fixing all network problems
-make sure all devices working probably
-making weekly report
-doing all the work given from the administrator
-installingupdating software and applications.
