Responsible for designing, organizing, modifying, and supporting a company's computer systems. Designs and installs LANs, WANs, Internet and intranet systems, and network segments.

 Support LANs, WANs, network segments, Internet, and intranet systems.
 Maintain system efficiency.
 Ensure design of system allows all components to work properly together.
 Troubleshoot problems reported by users.
 Make recommendations for future upgrades.
 Maintain network and system security.
 Analyze and isolate issues.
 Monitor networks to ensure security and availability to specific users.
 Evaluate and modify system's performance.
 Identify user needs.
 Maintain integrity of the network, server deployment, and security.
 Ensure network connectivity throughout a company's LAN/WAN infrastructure is on par with technical considerations.
 Design and deploy networks.
 Perform network address assignment.
 Assign routing protocols and routing table configuration.
 Assign configuration of authentication and authorization of directory services.
 Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers.
 Maintain network servers such as file servers, VPNgateways, intrusion detection systems.
 Administer servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates and patches.

 Follow-up customers during the day in their inquiries and solve problems they face and to provide full support for the system, and send the necessary system updates and update databases, and receive users' problems through e-mails and work test of the problem and recorded on the CRM system to be resolved and send the update to solve the problem for the customer.

Automotive ERP System.
Car Rental System.
Brokerage System.
Proactive Human Resource.
Customer Relation Management System.
Fleet Maintenance System.
Trucking System. General Ledger System.
 Using Sybase database management system (DBMS) For Creating, Editing, manage Database.
 Prepare Customer Database Server and FTP Server to do replication between all branches.
 Support installing and activation of all software on customer pc’s.
 Support maintenance of Network and Server if any.
 Support IT outsource for more of company customers by schedule visits.

• Install software, printer, and scanner
• Maintain integrity of the network, server deployment, and security
• Maintain network servers such as file server, DHCP, DNS, and Active Directory.
• Installing and configuring computer hardware operating systems and application
• Installing and configuring Router with VPN and Static IP
• Installing and configuring the local proxy server, and local security policy.
• Installing and configuring Antivirus and keep computers secured from any malware or virus
• Install, administrate, deploy, test and train end users on Retail POS system at remote stores
• Install, administrate, Backup DB and System Images
• Control end users access to information resources.
• Monitoring and maintaining computer systems and networks;
• Talking staff or clients through a series of actions, either face to face or over the telephone and remote connection to help set up systems or resolve issues;
• Troubleshooting system and network problems and diagnosing and solving hardware or software faults

Establishes network specifications by conferring with users; analyzing workflow, access, information, and security requirements; designing router administration, including interface configuration and routing protocols.
 Establishes network by evaluating network performance issues including availability, utilization, throughput, and latency; planning and executing the selection, installation, configuration, and testing of equipment; defining network policies and procedures; establishing connections and firewalls.
 Maintains network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor.
 Secures network by developing network access, monitoring, control, and evaluation; maintaining documentation.
 Prepares users by designing and conducting training programs; providing references and support.

Installation and maintenance of all systems within a client’s digital environment.
 Producing documentation on operational, system and user procedures & guidelines.
 Building, configuration and troubleshooting of server and desktop hardware.
 Providing advice on selection and purchase of IT equipment.
 Maintaining maximum availability of supported services for users.
 Obtaining quotes for supply of goods and services from suppliers.
 Designing, implementing and managing Active Directory.
 Ensuring that support calls are logged and handled effectively and efficiently.
 Ensure adequate antivirus protection & solutions are maintained and updated.
 Identify and recommending improvements for E-mail applications & Web-page development.
 Ensured full and incremental data backups were successful; performed data restore for users as needed.
 Assisted with implementation of Windows Update Services server which greatly reduced administrator overhead for routine patching and security analysis duties