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I am an IT professional with 13+ years of exceptional track record in providing and maintaining high-tech network and systems solutions across diverse industries, possessing allied exposure in proffering technical support. I am seeking a challenging techno-managerial profile with opportunity of proficient growth to contribute IT and management skills for the progress of a leading organization.
As evident from my CV, my exposure as Network Technical Support Engineer for a reputed company gives me a definite edge over my peers. This has enabled me to contribute in highly tangible monetary terms to the bottom lines of my current employers. My IT expertise in providing optimal technical results combined with my extensive experience has enabled me to develop unique out-of-the box solutions to conventional problems in a technology intensive industry. My thorough knowledge of various networks, servers, switches, routers, hardware and software systems, gives me a unique edge from which I can add value to your business. Furthermost, I have continually strived to enhance my skill sets in the process of pursuing bachelors degree from a renowned institute in the region, along with various other training & professional certifications.
My attached CV details my experience. I look forward to the opportunity to meet with you to discuss my qualifications further.
Regards,
Shujaatulla Khan
Present Working as a PROJECT SUPPORT ADMINISTRATOR through Saudi Naval Support co| Etelaat Affif EST | July 2016|Riyadh.
TEAMWORK JOB INVOLVES: Upgrading Cisco's ASA 5000/PIX security appliance to Cisco ASA 5500 series and Configuring Routing protocol with the firewalls as per the company design polices and Implementing Security Policies Using ACL on FIREWALL, IPSEC, SSL, VPN, IPS/IDS, with Juniper JONS Devices and Reconfiguring Juniper Firewall Router.
Deploying Complex Routing Policy across Different Routing Protocols Implemented VTP and Trunk protocols (802.1q and ISL) on series Cisco Catalyst switches. Working on Cisco Switches 2960, 3550, 3560.3850 and Cisco IP Phones -7900, 7925, Configuration of Cisco Catalyst Switches for Data and Voice Vlan.
Implementing and deploying Palo Alto web security physical appliances as per company provide policies.
Gathers all the needed information and perform current state assessment of the customer’s IT environment and possible challenges and Report periodically on the status progress of the current projects to the management. Maintain good relationship with vendors and partners Monitoring network and servers performances and Network health report Avery week and Submitting Statutes report to customer.
NETWORK SUPPORT EXECUTIVE | RedingtonGulf | Jan 2007 to May 2016|Riyadh
JOB AND RESPONSIBILITY.
Maintaining network setup with 200 users with 4 location in KSA, and win 2003 and 2008 server with domain controller. DNS and ADC, DHCP. Diagnosing Hardware problems and installation of various printers and Maintain and configure SonicWALL CPD backup device.
Administrating AVAYA CM Aura with 300 extension and connectivity different location in KSA through VPN connectivity. Operating and maintaining aura cm adding ext. and changing name etc.
Installation and troubleshooting of PC Hardware, PC Peripherals, troubleshoot windowsXP3, window7, and window8.1 and SAP client software configure on user desktop and check connectivity to SAP server.
To ensure the smooth operation of communication networks in order to provide maximum performance and availability for their users. Arranging video Conferences and setup Life-size video conferences Devices, whenever video conference request come to IT Support.
ACHIEVEMENT IN REDINGTON:
Implement and install window 2003 server on HP DL380 G4 server and upgrade 2008 server with HP G7 server.
Configure win2008 server with DNS DHCP and ISA server on HP G7 Server.
AVAYA CM Aura configure and implement with 300 extension and different location in KSA with VPN connectivity, VPN configuration, with juniper firewall SSG320, SSG350 Through Internet lease line. Internet lease line configured with Cisco Router 1800, 2900, REDINGTON offices in KSA. We used SonicWALL CDP data back device for all user desktop data and e-mail files and Maintaining licensing services with SonicWALL for renew Avery three-year licenses.
VIDEO conferences devices such as POLY com and life-size video devices implement and configured.
Additional technology used and configure, implement my self-life size video conference devices and connected to same internet lease line all Redington branch.
Worked as Technical Support Engineer with ACS (Arabic Computer Systems) in their contractual Projects with STC & SABIC (YANBO) Since Sept 2004 to Dec 2005
Teamwork Job Involves: The work calls for Upgrading the Softwares, Installation of Networks & Naming Resolution to all the systems as per STC norms and policies. Fixing users Desktop issues using Remote control software. Providing Software and Network Support
