Performing system installation, configuration, administration, maintenance, and user end support in Plant (Phase 1 & Phase 2) This includes logging, tracking, and monitoring, the collection systems installed in plant, local and remote workstations, and their LANs/WANs.
Completed successfully Active directory, DNS, DHCP, Group policy migration from Win server 2003 to win server 2012 R2.
Ensure all applicable technical documentation is updated and maintained as required. This includes, System Administration Plans, Hardware Inventories.
Working on new data center, Virtualization server (VM ware Esxi) setup.
Working on Active directory, Share folder access.
Ensure all functional areas of support systems are maintained and updated as required including, Plant software (PI) and SAP Installation, Hardware BIOS upgrades, Symantec Anti-Virus definitions and patch upgrades, Maintaining admin accounts.
Working on Ticketing System RAWEC IT Helpdesk, Resolving Incident Management Tickets & Escalations.
Configuring and troubleshooting Outlook mail, PI software, SAP, Network printers and others apps