Handling of all budgets related activities of Business Zone Central
(Punjab Province).
 Arrange and also allocate budget GLs/Cost Centers wise as per
approvals through SAP.
 Quarterly/ Half yearly/ Annual Budget preparation of the regions.
 Preparation of Quarter wise budget allocation and additional budget
requirement reports with analysis and also comparison with previous
quarters and years.
 Review and analysis of operating expenses and ensure booking of
expenditure in proper heads of accounts and recommend proper
adjustments in SAP System.
 Review and verifying Opex/Capex Invoices of various regions as per
PTCL Delegation of Authority Matrix and Manuals before processing
payment through SAP.
 Monitoring of monthly expenses trend of every Commitment Items/GL
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TFC wise of Business Zone Central.
 Monitoring of monthly expenses Cost Center Wise of Business Zone
Central.
 Preparation of Exchanges Wise Contribution Margin report of regions
after different intervals.
 Preparation of monthly Regional Profitability report of BZC.
 Preparation of Variance Analysis Report.
 Liaison and Coordination with Regional Finance teams after different
intervals.
 To supervise biannually /Annually physical stock taking of inventory of
different stores/sub-stores.
 Coordination with HQ/Regions regarding issuance and affixation of
Assets Tagging.
 Meeting with regional/ Zonal Managements for improvements in
processes.
 Verify the Vendors status from Vendor Registered data base before
processing.
 DG Sets (Generators) expenses reports Capacity/Region wise with
analysis.
 To Conduct Rent Negotiation of PTCL Rented Sites with Owners
 Comparison Reports of Budget and Expenses with previous
months/Quarters/Years.
 Preparation of subsidiary ledgers (Power, POL, Drop-wire, CPE,
Vehicles, DG Sets)
 To maintain region wise Vehicles data base after coordination with
regions.

All PTCL billing related activities and collections are being entertained of
Punjab and KPK provinces and in some areas all over Pakistan.
Handling of all billing related Siebel Customer Relationship
Management complaints and requests of two Zones/Provinces.
 Posting of financial adjustments in Receivable System.
 Posting of activities in Payable System.
 Posting of activities in Siebel Customer Relationship Management
system.
 Risk Assessment for customers, Cash Collections, Equipments.
 Developed and modified billing SOPs to carry out billing activities.
 Proper implementation of SOP in department for handling and
disposal of customer complaints/requests.
 Developed Authority Matrix and also got approval from competent
authorities for implementation.
 Processing of financial adjustments in systems after necessary
verifications if admissible and also arrange to issue corrected bills.
 Respond the auditor’s queries and take corrective actions where
required.
 I also delivered trainings to Contact Center Employees and also
Central Zone OSS PTCL staff regarding SOPs, Customer handling
tips, Adjustments, Customer Retentions etc after different intervals.
 Develop, monitor and manage Team JDs, Quality and KPIs also guide
that how to improve performance.
 Conduct weekly meetings with the team and point out and rectify the
weak areas for better customer care.
 Head of ptcl customer care also nominated me for all over Pakistan to
handle President Office Complaints.
 Preparation and submission of different Revenue & Collection related
reports to the Senior PTCL Management with analysis and also give
suggestions for improvements.
 Analytical review of regional teams performance and suggest for
improvement in system and also for processes where required.
 Provide reports to ptcl senior management regarding billed amount,
collected amount, bill delivery, repetition of complaints.

Handling of all budgets related activities of Central Zone (Punjab).
 Arrange Budget and also allocate GLs/Cost Center wise budget as per
approvals through SAP etc.
 Reconciliations of Cash with regional offices and with Banks.
 Coordinate with HQ respective teams for additional budget when
required.
 Review and analysis of operating expenses and ensure booking of
expenditure in proper heads of accounts and recommend proper
adjustments in SAP System.
 Handling fixed assets matters including additions, deletions,
retirement, tagging & control.
 Ascertain the exchange wise profitability and expenses.

Preparation of Employees payroll
 Preparation and submission of Income Tax Statement and Withholding
Tax Statement.
 Financial Oracle.
 Preparation of annual accounts
 Preparation of Comparative Cost Statements for various sub projects
for laying of cross Country Gas pipelines.
 Bank Reconciliation Statements
 Verifications of Payment Vouchers
 Field Imprests.