Experience summary
• Around 9+ years of experience in Application maintenance/Support.
• Around 8+ years of experience in PowerBuilder and support of Oracle
• Around 3 years of support experience in VB and support of Oracle and SQL Server.
• Hand on experience in PowerBuilder Appeon Technology
• Hands on experience in VB.Net
• Hands on Experience in ERP - Oracle EBusiness Suite R12
• Around 1 year of experience in Sweden.
• Around 5+ years of experience in Saudi Arabia
• Having strong Business analytical knowledge
• Currently working as a Programmer in Jumeirah Trading Company Limited (Baskin Robbins).
• Involved in ERP implementation and support activities - Finance, SCM and HRMS
• Involved in designing the interface for ERP (Data migration)
• Involved in Home Delivery system implementation
• Worked as an Application Specialist and Team Lead at offshore and onsite (Sweden).
• Good analytical, problem solving, client management, communication and interpersonal skills with good team spirit.
• Involved in Business improvement and promotional activity.
As an Developer,
Involved in requirement gathering.
Involved in Designing, developing, testing and implementation.
Handled database related issues.
Ensured good coordination among our team members to completing this project within the time schedule.
As an Application Specialist,
Involved in both on-site and off shore support
Deal with all development, UAT and Production issues of the application.
Involved in enhancement and code change and involved in estimating the project.
Provided Level-II and Level -III support.
Handled and supported database related issues in production environment.
Handled 4 member offshore team on support activities.
Ensured good coordination among our team members.
Resolved almost all the problems within the SLA time
Handled and supported database related issues in production environment.