. Maintain accurate, complete, up-to-date and insightful client business profiles to be shared with senior management.
• Supervising communication centers in the Kingdom.
• Creating reports regarding product availability and expiry from field data and providing them to company clients.
• Procurement of office supplies and field personnel tools.
• Ensure client service standards are implemented and enhanced as client expectations continue to evolve and change in the market place.
• Identify and recommend enhanced and new services that meet clients' business needs.
• Build and maintain on-going relationships with key persons within the client organization.
• Assist in ensuring adherence to the approved company policies on business conduct / ethics when servicing clients.

• Generation of reports from data obtained by field personnel.
• Troubleshooting of the data collection software, Abbyy.
• Procurement: Purchasing IT products, office supplies, company uniforms and tools for field associates.
• Maintenance of IT software, hardware and office intranet.

1. Data handling
• Segregation and organizing of reports and data.
• Ensuring accurate data is received by relevant users.
• Confirming accuracy and completion of response to communication.
2. Inventory management of office essentials.
• Ensuring all tools required by personnel are available to them.

• Achieving sales targets.
• Motivating the team members.
• Follow up of team member activities.
• Processing and analyzing feedback from customers.
• Designing TV satellite packages as per customer requirement.