Exercise effective credit control in the company to minimize bad debts, verify the creditworthiness of customers, expedite
receivables from debtors/customers, and administer the credit policy of the company.
 Manage credit risk and minimized overdue exposure by maximizing payment security and reporting any risk foreseen.
 Strengthen customer relations through regular visits and professional communication to resolve and construct payment
agreements and to observe the customer market status; send official reminder letter to defaulting customers.
 Organize and monitor credit meetings including follow up from customers and sales force on their payment/settlement
commitments.
 Negotiate payment plans with clients, maintain contact with them to ensure invoices are clear for payment and resolve
queries both internally and externally around outstanding invoices.
 Review and advise the opening of new accounts and orders for previously blocked accounts.
 Provide the credit analysis report and credit information correctly to the management team to make right decision.
 Manage the Business Support Officers and the Collection team regarding the collection status, invoicing issues and
resolution.
 Review and monitor with the accounting and sales team to ensure that all the payments allocation and credit notes are
booked properly.
 Review billing adjustment raised by sale team and approve after ensuring proper claim & right documentation is provided.
 Ensure consistent application of credit policies, conduct weekly and periodic credit reviews of existing customers, identify
problem credit accounts at an early stage & ensure right action on problem accounts to protect the company’s interests.
 Prepare all requirements to make a win case against accounts that failed to fulfill their payment obligation and process to
the company’s legal representative.

 Processed accounting receivables and incoming payments in compliance with financial policies and procedures.
 Performed day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts
receivables data, and prepared receivable statements on monthly basis.
 Investigated and resolved customer account discrepancies, communicated with debtors about billing discrepancies and
questions.
 Monitored accounts for non-payments, delayed payments and other irregularities; initiated collections on past-due accounts;
facilitated payment of invoices due by sending bill reminders and contacting debtors.
 Negotiated terms of payment by debtors to recover money owed; ensured corrective actions if debts are not paid on time.
 Developed processes and procedures to evaluate client financials and set change credit lines/limits, as well as credit holds;
implemented liens as necessary to major delinquent accounts as approved.
 Maintained all accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectable
amounts are accounted for, and miscellaneous differences are cleared.

Contributed to improving overall performance by supporting consultants and management in implementing Organization
Transformational Excellence Program.
 Improved business processes, including Process Matrix (KPIs), Work Instructure, Authority Matrix (RACE)and Process
Map by assisting in building standard operational procedures for the Finance/Accounting department.
 Prepared weekly Business Performance Dashboard related to ongoing projects for senior management, identified project
status, cost overruns if any, YTD Overhead, Cash and Cash Equivalent, AR Ageing, WIP, Retention, Advances, Inventory,
P&L YTD, QA/QC Scorecard, HSE KPIs, Production, etc.
 Supported in master budgeting, forecast development and monitoring, and variance analysis while working closely with the
Financial Planning and Analysis Manager.