Summary

Dear Sir,

It is my pleasure to introduce myself to you … Wishing the best to all of us. I’m very well oriented in hotel business with broad experiences.
I work now as "General manager" in Taba city managing Taba Sands hotel & achieving the set goals ( Standards of operation, profits, cost controlling, maintenance, healthy working environment & staff stability)
I worked as “Director of Human Resources” Directing all duties & activities in “Personnel & Training departments” .
I worked as Resident Manager in charge, following up all day to day operations, handling guest's complaints & solving the problems to have smooth, satisfactory & high performance levels. I built very good enthusiastic hard working creative team committed to excellence. The result is having high levels of guest satisfaction and keeping the complaints to the minimum and reaching the financial targets.
As I was working as Training Consultant with the "Egyptian Tourism Federation" to the national project ( Egypt Tourism Workforce Development Program ) … Specialized in hotels sector,
I conducted the courses of leadership skills, interpersonal communication skills, time management, managing employees performance and finance for non-financials.
These topics are supported by large and concrete experiences along years working in city hotels, resorts, floating hotels with international chains ( Sheraton, Hilton, Ramada and Sonesta) and some private sector hotels.
Having commitment to maintaining quality standards to satisfy the guests to meet and exceed their expectations to get the best profitability.
And organizing the resources focusing on preparing, improving and developing the staff, and helping the potentials to have better and clear vision, by giving the knowledge, skills and experiences to succeed.
I am capable to achieve the financial and other targets, Like, maintaining the standards and delivering quality guest services.
I am a very good leader with