SR. 18,000 - 25,000/Month
Senior IVR Developer (ARABS NATIONAL) for Banking Domain Client in Riyadh
Experience: Candidates must have 6+ years of proven work experience as an IVR Developer or similar role.
- Up-to-date knowledge of JAVA and web technologies
Technical Expertise:
- Skills in designing, developing and implementing Cisco CVP (Customer Voice Portal) & ICM IVR scripts
- Scripting knowledge for creating a new call flow and have good understanding in the modification of existing scripts
- Knowledge in the following areas: Call Control, Multimedia Contact Centers, Skillgroup & agent mapping, and IVR Scripts
- Technical understanding in VXML, SSML, XML, JAVA, JavaScript, Rest APIs, Portals, Database architecture, etc.
- Support and maintain existing ICM applications - troubleshoot and fix defects, perform maintenance activities
- Java/JEE, Web Development Experience
- Banking domain experience
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1
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الوردية الأولى في الصباح
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ذكر
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شهادة بكالوريوس
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موظف مهني
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6 سنوات
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أغسطس ۱۸, ۲۰۲۴
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يوليو ۱۸, ۲۰۲۴
Addar Group
التوظيف / شركات التوظيف · 601-1000 - الرياض
ADDAR Group consists of different divisions, which helps it to concentrate on a given business and market segment. Today we are a group with diversified business interests and having a team of more than +1000 employees with diverse experience and expertise which are deployed at various clients for the projects.
