Senior IVR Developer (ARABS NATIONAL) for Banking Domain Client in Riyadh

Experience: Candidates must have 6+ years of proven work experience as an IVR Developer or similar role.

  • Up-to-date knowledge of JAVA and web technologies

Technical Expertise:

  • Skills in designing, developing and implementing Cisco CVP (Customer Voice Portal) & ICM IVR scripts
  • Scripting knowledge for creating a new call flow and have good understanding in the modification of existing scripts
  • Knowledge in the following areas: Call Control, Multimedia Contact Centers, Skillgroup & agent mapping, and IVR Scripts
  • Technical understanding in VXML, SSML, XML, JAVA, JavaScript, Rest APIs, Portals, Database architecture, etc.
  • Support and maintain existing ICM applications - troubleshoot and fix defects, perform maintenance activities
  • Java/JEE, Web Development Experience
  • Banking domain experience

 

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1
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الوردية الأولى في الصباح
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ذكر
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شهادة بكالوريوس
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موظف مهني
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6 سنوات
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أغسطس ۱۸, ۲۰۲۴
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يوليو ۱۸, ۲۰۲۴

Addar Group

التوظيف / شركات التوظيف · 601-1000 - الرياض

ADDAR Group consists of different divisions, which helps it to concentrate on a given business and market segment. Today we are a group with diversified business interests and having a team of more than +1000 employees with diverse experience and expertise which are deployed at various clients for the projects.